Welcome to Joseph Buick GMC

I have been going to Joseph Buick more than a year now. Always leaving happy. Thank you

Eveyone was very helpful and repairs were done in the promised time. I appreciated the shuttle to and from work while my car was being worked on. 10/10 recommend!

This is a great dealership. I don't spend all day waiting for my service to be completed and no one abuses my regal when they test drive it, at least I don't think so. It's special to say the least!!!

Appreciate the honesty on telling me exactly what I needed and not to include items that I didn't need and would bloat my cost. Saved me close to $50

I would like to give a shout out to James and Chris they have very good customer service. They were courteous and patient and took care of all my customer needs. Thank you guys for all you do.

service for oil and rotation was very good . I would recommend them to others. Only took less than an hour

I feel the sales rep and Manager treated me fairly, we came to a quick decision, and were able to drive out with our chosen vehicle the same day.

They was very out going and professional. Was about to answer all my questions and really went out of their way to make the happen.

The dealer/service was open early which is favorable. They always seem to take no less than two hours.

Professional and courteous service everything was on time and completed as requested. Thank you for your service

I would like to update my rating to 4.5 based on how the Service Manager and General Manager responded after I expressed my concerns. My initial service experience was disappointing and left me feeling uncertain about the communication, quality control, and overall customer care. I also believe it is important to document that, had I not made a complaint, the dealership may not have been aware that my experience did not meet the level of service expected, nor would there have been an opportunity to restore my confidence. That said, once my concerns were brought to leadership’s attention, I felt heard, respected, and valued. The Service Manager and General Manager listened, apologized for the inconvenience, and offered a thoughtful resolution of four complimentary oil changes with tire rotations. I also appreciated being informed that courtesy rides and loaner vehicles are available if I am ever inconvenienced again. While I cannot overlook the original experience, I do appreciate the accountability and professionalism shown afterward. Their response made a meaningful difference and restored much of my confidence in the dealership.

I am always taken care of promptly and with the utmost respect. The service department is the best in the city I feel.

I called on a Friday and they got me in on Tuesday afternoon my appointment was for 2 PM I got there at 2:05 PM my car was finished at 2:35 PM. Very professional and fast service.

Our experience at Joseph Buick GMC was outstanding in every way. Upon entering the sales floor, Chris Inderhees, sales professional/Product Specialist, greeted my wife and me. From the very beginning, he was incredibly professional, informative, and genuine. Chris provided options that we had not considered in our search. We had been researching and test-driving several makes and models over many months. After narrowing down our search of everything from a Ford Ranger Raptor, to a Ram 1500, to a Chevy Silverado, to a Toyota Tacoma, we determined that the GMC Canyon AT4 was the perfect size, power, agility, and styling for our needs. Having searched the inventories of dealerships across the tristate area and beyond, we thought we had found our perfect GMC Canyon at a dealership in Dayton. We intended to visit Joseph Buick GMC on Colerain only to test drive a vehicle that was similar to the model we found on-line. Our plan was to then head to Dayton to purchase the vehicle if we were pleased with the test drive. We found a very similar model at Joseph Buick GMC and loved it. Chris, along with fellow Salesperson Dennis Bettis and Manager Patrick Valpreda absolutely saved us a trip without even knowing it. They were all so helpful and friendly every step of the way. We even left the dealership, took a day to consider everything, and came back to purchase the truck the next day. There were no high-pressure tactics or games played along the way. After finalizing our purchase and taking our new truck home, we were so happy with our experience and wanted so much to protect our investment for many years to come, that we went back again to maximize and extend our truck's protection with a ten-year, bumper to bumper warranty for an incredible price. Kudos to Patrick for his zero-pressure explanation of the warranty options. The warranty speaks for itself and was an absolute no-brainer. We can now enjoy our new truck with no worries at all with a fully transferable warranty for ten years which adds great value if we need to sell the vehicle before the warranty's expiration. Finally, even though we live on the other side of Cincinnati and pass by many dealerships, including other GMC dealerships along the way, Joseph Buick GMC has won our trust, and it will be a pleasure to schedule future service appointments with them. My wife and I will celebrate our 40th wedding anniversary this year and we have purchased many, many vehicles over the years for our family. I can honestly say that our recent purchase experience at Joseph Buick GMC on Colerain Avenue in Cincinnati is our very favorite experience to date. Joseph Buick GMC really is "Professional Grade!" Thank you! Steve and Andrea Brokamp

I was very pleased with my salesman, Dennis Bettis. He was very patient and understanding with me. He was also very, knowledgeable about the cars on the lot and willing to work out a way for me to afford my car. Thank you Dennis!